PRIVACY POLICY

Last modified: 29.08.2022; version 2.0

Senira Limited (also referred to as "Company”, "We", "Us" "Our") a company duly incorporated under the laws of Cyprus operating the website via nicelocal domains (including but not limited to nicelocal.in, nicelocal.com, nicelocal.co.uk, nicelocal.fr etc.) linking to this Privacy policy (the "Privacy policy" or “Policy”) and mobile versions of the websites (collectively, the “Sites” or, individually, a “Site”) operated under the tradename “Nicelocal”.

We respect Your privacy and are committed to protecting it through Our compliance with this Policy.

This Policy describes the types of information we may collect from You or that You may provide to Us or Third-parties when You visit the Site and Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information We collect:

  • On this Site.
  • Via email, text, and other electronic communications between you and Us.
  • When you interact with Our advertising and applications on Third-party websites and services, if those applications or advertising include links to this Policy.
  • Us offline or through any other means, including on any other Site operated by Company or any Third-party.
  • Any Third-party, including through any application or content (including advertising) that may link to or be accessible from or on the Site.

The information in this Privacy applies to every individual visiting the Site.

Please read this Policy carefully to understand Our policies and practices regarding Your information and how We treat it. If You do not agree with Our policies and practices, You shall not use Our Site. By accessing or using this Site, You agree to this Privacy policy. This Policy may change from time to time, and it is Your responsibility to check these changes published on the Site.

By using the Site, You represent and warrant Us that You are above 18 years of age (or above 21 years of age, where a guardian is appointed under the applicable law).

In case, You are under the age of majority in Your country, territory or province as per applicable law, You agree that Your access and use of Site shall be deemed to be subject to age classifications by this Site and under parental consent and guidance.

We do not knowingly collect Personal information from children under 18. If You are under 18, do not use or provide any information on this Site or through any of its features. If We learn that We have collected or received Personal information from a child under 18 without verification of parental consent, We will erase that information.

If You believe We might have any information from or about a child under 18, please contact Us via privacy@nicelocal.com California Consumer Privacy Act of 2018 (CCPA) does not apply to Local Search Solutions Private Limited.

1. DEFINITIONS

Account means a collection of data associated with a particular authorized User of the Site. Each Account comprises a username, user password, User contact data (including, but not limited to, e-mail), and defines various settings for use of the Site.

Affiliate (-s) means any corporation, company, or other legal entity that is under the Control of, under common Control with or Controls one of the parties to this Policy but constitutes an Affiliate only so long as such Control exists. Control and its variants “Controlled by” or “under common Control with” means having more than fifty percent (50%) of the power, directly or indirectly, to vote the outstanding voting securities or partnership interests of the entity, to elect the directors, or otherwise to direct or cause the direction of the entity’s management and policies, whether by voting power, contract, or otherwise.

Content means any text, data, graphics, images, video pictures, reviews, comments, and other material created, stored, submitted, sent or uploaded in the Site either by You, Us, any other Users or Third-parties receive to or from the Site including, but not limited to documents, posts, videos, images. The information You provide to the Site during the Account creation may be able for public consumption because viewable by the public.

Personal data or Personal information or Personal identifiable information (PII) means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an Identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person for users residing in India and European Union and information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device for consumers residing in California.

Processing means any operation or set of operations which is performed on Personal data or on sets of Personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Third-party means a natural or legal person, public authority, agency or body other than the data subject, Company and persons who, under the direct authority of the Company, are authorized to process Personal data.

User means customers who use the Site.

2.1. INFORMATION WE COLLECT AND HOW WE USE IT Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier and any other information You may voluntarily provide during the Account creation process, such as your birthdate. If You represent a business on the Site, We may collect and display information about You related to Your business activities, such as a business name that may incorporate Your name, Your profile photo, Your phone number, Your social media account, or a publicly available business address (that is also might be used as a home address). We will also collect and display information about Your professional background that You choose to share with us through the Site, such as information about Your professional licences or certifications, or Your professional background.

  • Contact Data includes billing address, delivery address, email address and telephone numbers.

  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Usage Data includes information about how you use our website, products and services.

  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

For some of the subscription plans and when you choose this option, you may receive SMS alerts on your mobile number when a new client places an order with your business. You might also receive some important administrative messages, such as notices concerning operation of Sites or other services. You cannot opt out from receiving administrative messages.

2.2.1. COOKIES

A cookie is a small piece of data that is stored on Your computer or mobile device. Like many websites, We use cookies and similar technologies to collect additional Site usage data and to operate Our services. Cookies are not required for many parts of Our services such as searching and looking at public profiles. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert You when a Site is attempting to place a cookie on Your computer. However, some of Our services may not function properly if You disable cookies.

Cookies may contain unique identifiers and reside, among other places, on Your computer or mobile device, in emails we send to You, and on Our web pages. Cookies may transmit information about You and Your use of the Site, such as Your browser type, search preferences, IP address, data relating to advertisements that have been displayed to You or that You have interacted with, and the date and time of Your use. Cookies may be persistent or stored only during an individual session.

The purposes for which We use Cookies in the Site include:

  • Processes: Intended to make the Site work in the way You expect.

  • Authentication, Security, and Compliance: Intended to prevent fraud, protect Your data from unauthorized parties, and comply with legal requirements. For example, We use cookies to authenticate You. When You sign in to a Site using Your personal Account, We store a unique personal Identification number, and the time You signed in, in an encrypted cookie on Your device. This cookie allows You to move from page to page within the Site without having to sign in again on each page. You can also save Your sign-in information, so You do not have to sign in each time You return to the Site.

  • Notifications: Intended to allow or prevent notices of information or options that We think could improve Your use of the Site.

  • Advertising: Intended to make advertising more relevant to Users and more valuable to advertisers. For example, We may use Cookies to serve You interest-based ads, such as ads that are displayed to You based on Your visits to other Sites, or to tell us if You have recently interacted with an ad.

  • Analytics: Intended to help Us understand how visitors use the Site. For example, We use a Cookie that tells Us how Our search suggestions correlate to Your interactions with the search page.

  • Storing Your preferences and settings: We use cookies to store Your preferences and settings on Your device, and to enhance Your experiences.

2.2.2. WEB BEACONS AND TRACKING PIXELS

Web beacons and embedded scripts are other technologies that We use in Our Sites, as well as in some of Our emails and ads.

Web beacons (or “tags”) are bits of programming code included in web pages, emails and ads that notify Us (or the companies that help Us to run Our business) when those web pages, emails or ads have been viewed or clicked.

Embedded scripts are bits of programming code included within some of Our web pages that measure how You use those web pages, such as which links You click. We use this information to improve Our Sites, tailor Our Sites to Your likely interests and conduct market research. You may disable such technologies and setup your privacy preferences. For example, you may disable Facebook pixel at your Facebook account privacy settings.

2.2.3. OTHER SIMILAR TECHNOLOGIES

In addition to standard cookies and web beacons, Our products can also use other similar technologies to store and read data files on Your computer. This is typically done to maintain Your preferences or to improve speed and performance by storing certain files locally. But, like standard cookies, these technologies can also store a unique identifier for Your computer, which can then track Your behaviour.

3. THIRD-PARTY DISCLOSURES

We share or disclose Your Personal data with Your consent or at Your direction, such as when You authorize a Third-party web client or application to access Your Account or when You instruct Us to share Your feedback with a business in order to promote your business .

We will disclose your Personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Site; (b) protect and defend the rights or Our property, and, (c) act in urgent circumstances to protect the personal safety of Users of the Site or the public.

Some Content or applications, including advertisements, on the Site may be served by Third-parties, including advertisers, ad networks and servers, content providers, and application providers. These Third-parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about You when You use Our Site.

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings or opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info

4. HOW WE USE YOUR INFORMATION

Purposes for which we will use your personal data.

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purpose: To register you as a new customer Type of data: (a) Identity Data (b) Contact Data Lawful basis for processing, including basis of legitimate interest: Performance of a contract with you

Purpose: To process and deliver your order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us Type of data: (a) Identity Data (b) Contact Data (c) Transaction Data (d) Marketing and Communications Data Lawful basis for processing, including basis of legitimate interest: (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us)

Purpose: To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey Type of data: (a) Identity Data (b) Contact Data (c) Profile Data (d) Marketing and Communications Data Lawful basis for processing, including basis of legitimate interest: (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

Purpose: To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) Type of data: (a) Identity Data (b) Contact Data (c) Technical Data Lawful basis for processing, including basis of legitimate interest: (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation

Purpose: To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you Type of data: (a) Identity Data (b) Contact Data (c) Profile Data (d) Usage Data (e) Marketing and Communications Data (f) Technical Data Lawful basis for processing, including basis of legitimate interest: Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Purpose: To use data analytics to improve our website, products/services, marketing, customer relationships and experiences Type of data: (a) Technical Data (b) Usage Data Lawful basis for processing, including basis of legitimate interest: Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

Purpose: To make suggestions and recommendations to you about goods or services that may be of interest to you Type of data: (a) Identity Data (b) Contact Data (c) Technical Data (d) Usage Data (e) Profile Data (f) Marketing and Communications Data Lawful basis for processing, including basis of legitimate interest: Necessary for our legitimate interests (to develop our products/services and grow our business)

Marketing

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

4.1. How long do We retain You information?

When You register for an Account and create an Account, We Process and keep most Personal information We have about You for as long as You are an active User of Our products, services, Site or apps. When You close Your Account, We begin deleting certain Personal information that We no longer have a business reason to retain, such as Your hashed password and Your tokenised payment account data.

Where We Process Personal information for marketing purposes or with Your consent, We Process the information until You ask Us to stop and for a short period after this (to allow Us to implement your requests).

We keep Personal data for as long as We need to provide Our services, comply with the law, and for other legitimate reasons. If You no longer want We to Process Your Personal data or would like Us to limit Our use of Your data, please contact Us by using privacy@nicelocal.com.

5. PRIVACY RIGHTS

  1. You have the right to obtain from Us confirmation whether or not We Process Your Personal data and have the right to view and request copies of their personal data . If You would like to obtain such confirmation, contact Us, sending a request to privacy@nicelocal.com.

  2. You have the right to obtain from Us without undue delay the rectification of inaccurate Personal data concerning You. Considering the purposes of the processing, You have the right to have incomplete Personal data completed, including by means of providing a supplementary statement. If You would like to realize this right, please contact Us, sending a request to privacy@nicelocal.com.

  3. You have the right to object to Processing of Your Personal data where Nicelocal Processes Your Personal data on its legitimate interest or for the purposes of direct marketing. If You would like to realize this right, please contact Us, sending a request to privacy@nicelocal.com.

  4. You have the right to obtain from Us the erasure of Your Personal data without undue delay where You no longer wish We Process Your Personal data on the basis of Your consent. If You would like to realize this right, please contact Us, sending a request to privacy@nicelocal.com. Please bear in mind that We cannot erase Your Personal data which We obtained from You when You purchased Our services, as We Process this Personal data not on the basis of Your consent but on the basis of the Agreement We entered into.

  5. You have the right to to withdraw previously given consent to process Your personal data. If You would like to realize this right, please contact Us, sending a request to privacy@nicelocal.com.

  6. You have the right to request the restriction of Your personal data. If You would like to realize this right, please contact Us, sending a request to privacy@nicelocal.com.

  7. You have the right to ask for Your data to be transferred to another controller or provided to them. If You would like to realize this right, please contact Us, sending a request to privacy@nicelocal.com.

  8. You have the right to object to decisions being made with Your data solely based on automated decision making or profiling. If You would like to realize this right, please contact Us, sending a request to privacy@nicelocal.com.

  9. If you feel that Your Personal data has been Processed unlawfully, please contact Us, sending a request to privacy@nicelocal.com.

  10. You have the right to make a complaint at any time to your local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the regulator, so please contact us in the first instance at privacy@nicelocal.com.

To execute Your rights under this section, We may request additional documents and information to identify You. For example, You have right to provide Your ID (passport), or sending a verification code sent through the email or text message.

These rights may be limited, for example, if fulfilling Your request would reveal Personal information about another person or if You ask Us to delete information which We are required by law to keep or which We need to defend claims against Us. Where We rely on Your consent, You will always be able to withdraw that consent, although We may have other legal grounds for Processing Your Personal information for other purposes, such as those set Out above. In some cases, We are able to send You direct marketing without Your consent, where We rely on Our legitimate interests.

If you delete your User contributions from the Site, copies of your User contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Site Users. Proper access and use of information provided on the Site, including User contributions, is governed by Our terms of service.

6. DATA RETENTION AND ACCOUNT TERMINATION

We retain Your Personal information for as long as necessary to provide the Site and fulfill the transactions You have requested, or for other essential purposes such as complying with Our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

You can terminate Your Account by contact Us via privacy@nicelocal.com. We will remove public posts or reviews from view or dissociate them from Your account profile, but We may retain information about You for the purposes authorized under this Privacy policy unless prohibited by law.

We may also maintain residual copies of Your Personal information in Our backup systems to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements. We may further retain information in an anonymous or aggregated form. Please note that businesses cannot remove their business pages, ratings, or reviews by closing their Accounts.

7. DATA SECURITY

We have implemented measures designed to secure Your Personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We employ administrative, technical and physical security controls where appropriate, such as encryption and strict contractual confidentiality obligations for employees and contractors.

The safety and security of Your information also depends on You. Where You have chosen a password for access to certain parts of our Site, You are responsible for keeping this password confidential. We ask You not to share Your password with anyone. We urge You to be careful about giving out information in public areas of the Site like reviews. The information You share in public reviews may be viewed by any User of the Site.

Unfortunately, the transmission of information over the internet is not completely secure. While We strive to use commercially acceptable means to protect Your Personal information, We cannot guarantee the security of Your Personal information transmitted to Our Site. Any transmission of Personal information is at Your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

Your Personal information and files are stored on Our servers and the servers of companies We hire to provide services to Us.

8. CHANGES TO OUR PRIVACY POLICY

We may revise this Privacy policy from time to time. If We make material changes to how We treat Our Users' Personal information, we will notify You by posting a notice on the service prior to or on the effective date of the changes. The date the privacy policy was last revised is identified at the top of the page. We encourage You to periodically review this Policy for the latest information on Our privacy practices.

By continuing to access or use the Site after those changes become effective, you acknowledge the revised Privacy policy.

This Policy must be read in conjunction with our Terms of Use. To the extent the Terms of Use conflict with the terms of this Policy, the terms of this Policy will control. Moreover, to the extent this Policy conflicts with the terms and conditions of any specific agreement You enter with Us, the terms and conditions of such specific agreement will control.

9. CONTACT INFORMATION

To ask questions or comment about this Privacy policy and Our privacy practices, contact Us at:

Senira Limited Gladstonos, 116, M. KYPRIANOU HOUSE, Floor 3&4, 3032, Limassol, Cyprus

Email: privacy@nicelocal.com